Privacy Policy

Introduction

Pensteady ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO content generation platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact us for support
• Sign up for our newsletter

This information may include: name, email address, billing information, company name, and website URL.

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Generate and publish SEO-optimized content to your connected platforms
• Analyze usage patterns to improve our platform
• Detect and prevent fraud and abuse
• Comply with legal obligations

Anonymized Data Aggregation for Industry Benchmarks

To provide valuable industry insights and performance benchmarks, we collect and aggregate anonymized content performance data across all customers. This includes metrics such as:

• Average search rankings for keyword categories
• Click-through rates by industry
• Typical impression and click volumes
• Content performance trends

Important: All benchmark data is fully anonymized and aggregated. No customer-identifiable information is included in benchmarks. Individual article content, URLs, or company names are never shared.

This data helps us provide features like "Predicted Performance" that show how your content might rank based on industry averages, and "Industry Comparison" that shows how your articles perform relative to peers in your industry.

Opt-out: You can opt out of benchmark data aggregation at any time in your account settings. If you opt out, your performance data will not contribute to industry benchmarks, but you can still view existing benchmark data.

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers with encryption both in transit and at rest.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing (Polar)
• Analytics services (Google Analytics)
• Email delivery services
• Content management systems (WordPress, Webflow, Ghost) that you connect to our platform

These third parties are bound by confidentiality obligations and are not permitted to use your information for any other purpose.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@pensteady.com.

Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@pensteady.com
• Address: Pensteady, Inc.

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal data based on:

• Contract performance (to provide our services)
• Legitimate interests (to improve and secure our platform)
• Legal compliance
• Your consent (where applicable)

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information.

We do not sell your personal information to third parties.